FAQ

Presented by l'Académicien

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Contents

1. Is this a free service? I mean... really free?
2. How do the Digital Postcards work?
3. Is there a way to customize my postcard's layout?
4. Can I enhance my postcards with a picture or music file from my computer?
5. Can anyone read my postcards?
6. When will my postcards be discarded?
7. I can't find the postcard that was sent to me. Is this a bug?
8. When I click the button on your welcome page, nothing happens. Why?
9. How about computer viruses and Digital Postcards?

More questions? Address them to l'Académicien please.

1. Is this a free service?

Yes, believe it or not, writing and reading Digital Postcards is a free service. We get our money from advertising sponsors. That's why you see those banners on our pages.

2. How do the Digital Postcards work?

A Digital Postcard is a web page that is created when you fill out and submit the postcard form.  We send an email to the recipient and he/she will be informed that a postcard is waiting for him/her in our post office. You can even overwrite our standard email message or add some text of your own.

3. Is there a way to customize my postcard's layout?

Yes, you can select pictures, colors, backgrounds, and music files. You can even link to any picture and sound on the Web.

4. Can I enhance my postcards with a picture or music file from my personal computer?

Sure. Just upload the file to our server before you create your postcard. The upload program will return your file's new URL. On the postcard program's main form you simply enter this URL into the "custom image" or "custom sound" field.

5. Can anyone read my postcards?

Only the recipient and you can access the postcard file. Of course l'Académicien could read it too, but you can be sure I'm too busy and will not be willing to read hundreds of postcards every day. Each Digital Postcard has its own claim check number. It is impossible to view a postcard without entering this number first and only the sender and the recipient will know it.

6. When will my postcards be discarded?

A Postcard is discarded two weeks after it has been written. Sorry, there's no way to recover these postcards. However, there is a return receipt checkbox in our postcard form. If you activate it, you will be notified by email when the recipient accesses her postcard.

7. I can't find the postcard that was sent to me. Is this a bug?

No, up to now we have located all "missing" postcards. There are several possible reasons why you're not able to find your postcard.

8. When I click the button on your welcome page, nothing happens. Why?

You are recycling on this page. This is a browser related problem. You should access The Digital Postcard with an up-to-date browser like Netscape Navigator or Microsoft Internet Explorer.

9. How about computer viruses and Digital Postcards?

Our program eliminates possibly malicious code from a postcard before it is saved on our server. So no-one can annoy you with a JavaScript bomb in his postcard. Also, "conventional" computer viruses can't be transmitted with a postcard, because we do not transmit executable binaries to your computer.